About AI Business Sites

# AI Business Sites — Master Business Brief > **What this file is:** The single source of truth for AI Business Sites — the offer, pricing, platform, messaging, and rules of engagement. Use it as context for writing blog articles, social media content, sales copy, email outreach, and for answering questions in customer conversations. > > **Built by:** AIQ Labs. **Site:** aibusinesssites.com --- ## 1. Snapshot **One-liner:** AI Business Sites builds and runs your entire AI-powered business presence — a custom website plus an AI back office (chatbot, CRM, content engine, automations, reports) — done for you, live in 7 days, and you own everything. **Homepage hero:** > THE WEBSITE THAT **RUNS / ANSWERS / WRITES / SELLS / REMEMBERS** THE BUSINESS. > "We build your custom website, set up your Google presence, and run your AI back office — done for you. Voice agent, CRM, content engine, automations. Live in 7 days. You own everything." **The promise in one sentence:** A small business owner gets a stunning custom website AND a working AI team operating the business behind it — without touching a single technical tool — for one setup fee and one monthly fee, managed entirely by us. **Positioning:** Not a website builder. Not a SaaS toolkit. A done-for-you AI business operating system that we set up, customize, train, and run on the client's behalf. | Quick facts | | |---|---| | Setup | $1,497 one-time standard price — **currently waived** under the setup-waiver offer (see §2 "Current offer") | | Monthly | $497/month — everything included except the four add-ons | | Add-ons | Lead Generation $149/mo · Outreach $229/mo · Social Content $299/mo · AI Receptionist $199/mo (SEO is **included**, not an add-on) | | Contract | Month-to-month, no contract — cancel anytime | | Timeline | Live in 7 days from kickoff | | Ownership | Client owns everything — code, content, data, domain | | Launch size | 85+ pages live at launch | | Ongoing content | 14+ new SEO pieces per month (blogs, service/location pages, comparisons, listicles) + daily industry news — all keyword-targeted by the SEO engine | | SEO Growth Engine | Included in the monthly — a multi-agent SEO team on a weekly loop: Google/Bing rank tracking, AI-citation monitoring (ChatGPT, Perplexity, Google AI Mode, Gemini), keyword targeting that steers the content engine and social pipeline, inline internal linking, page refreshes, weekly growth report (see §6) | | Field-service module | Jobs, quotes, scheduling & invoicing — included in the monthly | | Online selling | Store, restaurant menus, bookings, tickets, gift cards & memberships with Stripe — built in for clients who sell | | Meetings, video & notes | Native booking pages, self-hosted video meetings, and an AI notetaker that writes the summary into the CRM — built in, on our own infrastructure | | Real estate | Realtix module — listings, AI virtual staging, video tours, neighbourhood & seller reports, showing booking. Add-on for any ABS client; realtors get the dedicated brand at realtix.ca | | Lead Relay | The platform's lead capture → qualify → route → deliver → bill engine for price-per-lead operations — available as a module, provisioned and priced by us | | Parent company | AIQ Labs | --- ## 2. The Offer ### Pricing model — one price, no tiers We charge a **$1,497 one-time setup** and a **$497/month** managed subscription. That's the whole model. ### Current offer — setup fee waived (live at aibusinesssites.com/offer) - The **$1,497 setup fee is waived** for a limited number of new businesses each month. The /offer page names the current month and the remaining spots automatically; in evergreen content say "limited-time" and never hard-code a month. - **$497 starts the build** — that payment IS the first month, not a deposit. No deposit, no setup balance, nothing else due before the build begins. $497/month after that. - Month-to-month, **cancel anytime**. The client keeps their code, content, and data. - Everything on aibusinesssites.com/features is included in the $497; only the four add-ons (Lead Generation, Outreach, Social Content, AI Receptionist) cost extra. - Not ready to buy? The soft path on /offer: we rebuild the prospect's homepage free so they can see the work first. **Important:** We previously offered other tiers and SaaS-style plans. Those no longer exist. Never reference old plans, tier names, or legacy pricing in any content or conversation. It is one simple price with optional paid add-ons. ### What $1,497 setup includes A custom-built website with **85+ pages at launch**: - **25–30 hand-crafted core pages** — homepage, about, contact, FAQ, booking, services overview, and 15–20 individual service pages, each with its own schema markup - **60 AI-generated SEO pages** — 25 service/location pages, 25 coverage-area pages (one per city/area served), 10 comparison guides — every one with an AI-generated featured image - Chat and voice built into the site, a booking calendar, and a lead-capture flow - Knowledgebase setup and the FAQ bot - CRM and leads inbox configured - Blog editor - Full Google setup — Business Profile (map listing), Google & Bing Search Console, sitemaps - 3 user seats - Everything live and working within 7 days **Payment flow:** While the setup waiver is running (the current offer), the client's first $497 monthly payment starts the build — no deposit, no setup balance. At standard pricing (only if the waiver is not running), a $500 deposit confirms the build slot and comes off the $1,497, with the remaining $997 due at launch. ### What $497/month includes Everything it takes to run it: - Hosting and maintenance - **14+ new content pieces every month** — 8 blog posts, 4 service or location pages, 2 comparison guides — written by the AI content engine (12 specialized agents: research, statistics, drafting, claim verification, citations, schema markup, SEO formatting). The engine now also has a dedicated **comparison page type** (10/month allocation — see §6) and **AI-generated featured images on every page it publishes** - **SEO Growth Engine, included** — a multi-agent SEO team that measures, targets, edits, and reports every week: Google/Bing rank tracking, AI-citation share-of-voice across ChatGPT/Perplexity/Google AI Mode/Gemini, keyword research with real difficulty/volume data, content briefs that steer the content engine and the social pipeline, inline internal linking, decaying-page rewrites with revision history, and a weekly growth report with a narrative summary (see §6) - Daily industry news articles for the client's niche - 24/7 chat AND voice on the website — the FAQ bot answers in text, and the embedded WebRTC voice agent lets visitors talk in their browser (both answering from the client's knowledgebase, both capturing leads) - **Jobs & Estimates (field-service module), included** — AI-drafted quotes with online approval, a job board and visit calendar, the tech's My Day view, invoices with online card payment, and automated review requests (see §6) - **Online selling when the business needs it** — an online store, restaurant online ordering, bookable services, or event tickets, with Stripe card payments (see §6) - **Meeting scheduling, video calls & AI meeting notes** — native booking pages on the client's own domain, video meetings on our self-hosted meeting platform, and an AI notetaker that turns every meeting into a transcript, summary, and action items in the CRM (see §6 — enabled per site by us; part of the platform, no per-meeting SaaS fees) - **Industry modules when the trade needs depth** — real estate clients get the Realtix module: listings, AI virtual staging, narrated video tours, neighbourhood & seller reports, and showings bookable by voice, chat, or website (see §6; also sold standalone at realtix.ca) - Every lead captured and followed up automatically - The CRM, the one-screen dashboard, the AI assistant - **Our team behind it all** — we manage, monitor, and keep the system improving ### The four add-ons (not included — sold separately) | Add-on | Price | What it does | |---|---|---| | **Lead Generation** | $149/mo | AI B2B lead discovery — finds local businesses in the client's niche and cities, classifies them, extracts contact info, generates business-intelligence summaries for outreach | | **Outreach** | $229/mo | Self-optimizing outbound — AI cold email + a browser agent that fills contact forms and solves CAPTCHAs. Message variants compete champion-vs-challenger and a nightly researcher rewrites the strategy from reply data; judge scoring, human approval, warmup, compliance, replies classified into the CRM | | **Social Content** | $299/mo | The Social Content Factory — a multi-agent pipeline producing daily posts for 12 platforms with AI images/videos (talking personas, narrated voiceovers, burned-in captions), auto-publishing through connected accounts, an always-on research engine, self-improving experiments, and concept-level approval | | **AI Receptionist** | $199/mo | A dedicated phone number the AI answers 24/7 — handles inbound calls, answers from the knowledgebase, books appointments against real availability (native slots from the client's business hours and capacity), logs every call with transcript and summary in the leads inbox. Sounds like a real person; handles unlimited concurrent calls | All add-ons are month-to-month and can be added or removed at any time. > **Voice boundary note for agents — there are TWO voice agents, and this is the line:** > 1. **Voice Agent (WebRTC) — included in the $497/mo.** Embedded on the client's website; visitors talk to it in their browser. Same pipecat engine as the Receptionist, but site-only — no phone number. > 2. **AI Receptionist — $199/mo add-on.** A dedicated phone number the AI answers 24/7 — real inbound phone calls, appointment booking, transcripts and summaries in the leads inbox. > > When a prospect asks "does it answer the phone?" the answer is: the site voice agent talks to visitors on your website (included); answering actual phone calls is the AI Receptionist add-on. > > **Integration boundary note for agents — what is native and what is formal:** > Booking and ordering are **platform-native**. Appointment slots come from the client's business hours and per-slot capacity — no third-party calendar. Orders placed by chat or voice land in the same system as website orders. **We have no formal third-party integrations — never mention Cal.com, Calendly, or GoHighLevel in content or conversations.** The formal ways to connect an external system are: (1) the per-client **lead webhook ingest URL** (any external form → CRM, with dedup, rate limiting, branded auto-responses), (2) the **webhook tool** on the voice agent and chat agents (fire custom fields to any endpoint when something happens), and (3) **MCP servers** (any external tool or API by the standard protocol). Legacy calendar-tool toggles exist deep in the voice system, but they are not something we set up, support, or sell — do not present them as integrations. ### Ownership & exit (a core selling point) - The client owns the code, content, lead data, knowledgebase documents, and media - Their domain is registered in their name; Search Console accounts are theirs - If they leave: we push the complete website code to a GitHub repo in their name and provide a full database export - The site is React/Next.js — standard open-source technology any developer can pick up - No contracts — month-to-month, cancel anytime **The manifesto line (use it):** *"Cancel anytime. Leave with everything. We keep you by doing the work."* --- ## 3. Who It's For **Ideal client profile:** - Local and regional service businesses — trades, HVAC, contractors, clinics, salons, legal, financial services, real estate, restaurants, agencies — and any small business owner who is good at their trade but not at websites, marketing tech, or follow-up - Owners who quote and schedule work for a living (trades, cleaners, landscapers, mobile techs) — the quote → job → invoice → review loop is the Jobs & Estimates module, included - Businesses that sell things — products, food, bookable services, event tickets — and want ordering, bookings, and card payments on their own site - Owners who are missing calls and leads because they're on job sites or with customers (the missed-call pain: most callers don't leave voicemail anymore — they call the next business on Google) - Businesses that know they need consistent content and reviews but will never sit down to write them - Owners who want AI but don't want a technical project — no prompting, no integrating, no babysitting **Not for:** businesses wanting the cheapest possible website, DIYers who enjoy running their own stack, or teams wanting a custom dev shop for bespoke software projects. **The pain we solve (homepage narrative):** leads lost to voicemail, a website that's a brochure instead of a system, six SaaS subscriptions duct-taped together, content that never gets written, reviews that never get requested. **"So let's hire you a team."** --- ## 4. How We Work — A True Done-For-You System This is the core differentiator. Emphasize it in everything: **we don't hand over software — we run the system for you.** 1. **Kickoff** — first $497 payment (no deposit under the current offer) plus a short questionnaire about the business, services, and customers. No homework beyond that. 2. **The 7-day build** — our AI pipeline designs, writes, and builds the full site (85+ pages), sets up Google presence, configures the knowledgebase, FAQ bot, CRM, and automations. The client approves the build before it goes live. 3. **Launch** — site live, lead capture working day one, billing starts. 4. **Training & handover** — full walkthrough of the dashboard and assistant. The client can run everything through conversation — typing or talking — but doesn't have to. 5. **Ongoing management** — every month we publish the content, keep the site maintained, monitor the systems, and keep improving. The client's job is to run their business; the system runs the rest. **The DIY contrast (use freely):** "You can build it all yourself with free open-source AI — the engines are free. But someone still has to build the car: host it, connect it to your website, phone, calendar, and CRM, keep it running, and teach it your business. That's a technical project, not a Tuesday. Free is only free if your time is." --- ## 5. The Platform — The AI Business OS The admin experience is not a dashboard — it's an **operating system for running a business with an AI team**: - **Desktop home screen** — answers "what needs me?" in ten seconds: AI Daily Briefing, "While You Were Away" catch-up, and the **"Needs You" queue** — one ranked list of everything in the business waiting on a human (approvals, failing tasks, missed calls, unread threads) - **System Pulse / Mission Control** — a live feed of every AI agent run across the platform: what's running now with ticking timers, what finished, what failed, what needs you. Click any run to watch an Agent Watch timeline, stage by stage - **Floating app dock, Launchpad, and ⌘K command palette** — jump anywhere, run anything, or ask the AI anything - **The AI assistant everywhere** — docked on home, summonable as an overlay on any page, full-page chat for deep work; same session and memory everywhere; callable by voice (QuickCapture mic on every screen, or a real-time voice call with the assistant) - **Sub-agent delegation** — the assistant fans out up to 5 parallel research workers ("research these 5 competitors"), visible live, lane by lane - **Desktop-style windows** — files, tasks, reports, and agent runs open as draggable windows - **Unified Inbox** — every AI action awaiting approval (drafted emails, social posts, review replies, blog drafts) in one queue with confidence scores; one-click approve/reject/edit - **One Messages** — every conversation (CRM email, assistant email, project portal, outreach replies, voice follow-ups) in one inbox with source badges - **One Gallery** — every file (AI images, voiceovers, videos, documents, stock, uploads) in one place with "Use in…" one-click actions - **Demo mode** — the one-click "Enter the demo" tour (login → Enter the demo, no password): a dedicated, curated demo account showing this system running our own business — real live analytics from aibusinesssites.com, a realistic sales pipeline of service-business owners, approvals waiting across every inbox source, voice call transcripts, and a demo assistant that answers questions about the offer from the knowledge base. All business data is synthetic (reserved email/phone ranges); the demo user is read-only - **New operations surfaces** — the Jobs module (Board, Calendar, Quotes, Invoices, My Day), the Shop admin (Catalogs, Orders with 📅 schedules and print-ready driver manifests, Settings with Stripe keys and loyalty rates), Featured Images admin, and the Comparisons list + review queue --- ## 6. What's Included in the Platform (Module by Module) ### Core Platform (the AI back office) - **AI Assistant (250+ tools — 369 tool definitions across ~50 categories)** — manages the whole business through conversation: CRM, documents, emails, website content, images, voiceovers, videos, web research, scheduling, reporting, memory across sessions, skills it learns, MCP connections. It **delegates to parallel sub-agents** ("research these 5 competitors" fans out to 5 researchers you watch live, then synthesizes), **operates websites for you** (browser automation — navigate, click, fill forms, extract data), and **writes and runs code in a secure sandbox** for real analysis and charts - **FAQ Bot** — 24/7 website chat answering from the client's own documents; captures leads straight into the CRM - **Voice Agent (WebRTC, included)** — a real-time voice agent embedded on the website: visitors click and talk in their browser — no phone number, no dialing. It answers questions from the knowledgebase, captures and stores caller details, and submits leads into the CRM, all mid-conversation. Built on pipecat — the same real-time voice engine that powers the AI Receptionist add-on, deployed as a site widget - **CRM** — pipelines, Kanban deal boards, contacts, tags, activity feed, analytics, email threading; AI acts on it through conversation - **Lead capture & instant response** — forms, chat, bookings, and webhooks create CRM leads instantly; branded auto-responses within seconds, source-specific templates; owner alerts via email/SMS/phone - **Two-way AI email** — clients email their agent like a team member; attachments stored and remembered - **Scheduled AI tasks** — "send me a weekly report every Monday at 8am" and it happens - **Document generation** — branded proposals, presentations, PDFs, spreadsheets on demand - **Knowledge base + RAG + wiki** — the AI answers grounded in the client's real content - **Human-in-the-loop governance** — Approve First (default), Auto with confidence thresholds, or Off; every customer-facing action reviewable with AI reasoning; rejection feedback makes drafts improve ### Content Hub (SEO engine) - Monthly blog posts, service pages, location pages, and listicles generated from the client's services, niche, and service areas — with web research behind every piece - **Comparison pages (sixth content type, live)** — dedicated "X vs Y", "[Competitor] pricing", "[Competitor] alternative", and "best [category]" pages published at `/compare/` on the client's site (and on our master domain). Each is multi-source researched with per-claim citations, verified pricing tables with "last verified" dates and a disclaimer, plus a quick-answer verdict box, TL;DR, score bars, entity fact sheets, a comparison table, deep dives, FAQs, and 7 types of schema markup (including speakable for AI assistants). A **mandatory validation layer** makes these the most fact-checked pages on the platform: every price, number, and quote is deterministically re-verified against scraped sources (the FactBook — anything unconfirmed becomes "Contact for pricing", never invented); a separate strict fact-check model audits every claim for grounding; pages repair themselves up to twice and must score ≥85/100 to auto-publish — lower scores land in a human review queue with a machine-written audit. Fueled by a per-client **Competitors list** ("who do you compete with?" — names + websites) that also drives title ideation (competitor × competitor / competitor × niche crossings, same as niches/services/areas) - **AI featured images on every page** — every blog post, service page, location page, listicle, news article, and comparison publishes with a 1200×630 featured image generated by Flux 2 (Cloudflare Workers AI), styled per client: a **style-guide library** (upload reference images, group them, assign one per content type), brand colors injected automatically, a 1–4-word designed headline baked into the image. Each image is scored by a vision-QA judge (text legibility, brand fit, Google-Discover suitability — auto-approve ≥8.0, blocked images auto-retry then human review), gets generated alt text, and is wired into og:image + schema so pages qualify for Google Discover. A throttled backfill adds images to the existing archive - **Automated internal linking engine** — every new page is automatically linked to the most relevant existing pages (both directions, SEO anchor text, in-content links), building topical clusters Google rewards; nightly backlink cleanup. Internal links now render on client-site pages for all content types (not just the master domain) ### SEO Growth Engine — the autonomous SEO team (INCLUDED in $497/mo) A per-client multi-agent SEO team running a weekly **measure → target → edit → publish → report** loop (`abs-seo-agent` service, client dashboard at `/admin/seo`). Shipped and E2E-verified 2026-09-22. **Bundled into the flagship at PRO quotas — it is included, not an add-on.** (Standalone tiers exist for non-flagship arrangements — $199/mo full loop, $99/mo insights-only — but they are never quoted on the public offer; publicly, "a full AI SEO team is part of the $497.") - **Measure** — clean (bot-filtered) Umami traffic, Google Search Console + Bing pulls on a platform service account (hosted domains self-verify at provisioning — one remaining GCP toggle to enable the Site Verification API), DataForSEO keyword metrics & SERP ranks, and **AI-citation share-of-voice** across ChatGPT, Perplexity, Google AI Mode, Gemini-grounded, and Brave — "does the AI recommend you, and how often vs. your competitors" - **Target** — keyword research with real difficulty/volume data: LLM query fanout → clusters scored by opportunity (volume × intent × difficulty) → each cluster mapped to exactly ONE URL (a cannibalization guard refuses a second page for the same intent). Weekly briefs carry the target keyword, secondary terms, entities, SERP features to win, internal-link targets, and avoid-overlap lists - **Edit** — an editor agent with a scoped content-ops API: injects inline internal links into every generated content type (including links *to* hardcoded money pages it structurally cannot touch) and rewrites decaying pages — every change versioned in `ContentRevision`, revertible, review-gated by the client's automation level (audit 2026-09-27: no per-page edit cooldown exists in code — do not claim one) - **Publish** — briefs flow into the content orchestrator as `keyword_brief`s (prepended to every generator's context) and into the Social Content Factory through the week's keyword targets merged into its evergreen topics — one targeting brain feeding both content machines - **Report** — a weekly report with rank movers, citation share-of-voice, clean traffic, actions taken, and next-week plan, plus an emailed narrative summary to the client - **Autonomy dial** — OBSERVE (track + report only) → RECOMMEND (proposals await approval) → APPROVED_ACT (approved actions execute) → FULL_AUTO (auto-queue + auto-edit within caps). Client-controllable, super-admin overridable; kill-switch = deactivate the module - **Cost controls** — every paid call logged with real API cost; DataForSEO balance floor ($2), per-client $15/mo cap, platform $250/mo cap; Redis-cached keyword/SERP/citation responses; quota-tier-scaled limits (flagship: 2,000 tracked keywords, 100 briefs/mo, 150 citation checks/wk, 50 rewrites/mo, 2,000 rank checks/wk) - **Unified LLM registry** — a super-admin page assigns models per agent role (analyst, strategist, brief writer, editor, reporter) with LiteLLM fallback (audit 2026-09-27: no per-role daily call caps exist in code — do not claim them) ### News Articles - Daily original industry-news articles through a 10-stage pipeline: query generation, multi-source news search, hot-story detection, scraping, research synthesis, original writing, quality control, internal linking ### Automations - Visual no-code workflow builder: **49 node types and 69 trigger types, live in the builder** — durable queue with retries, conditional branching, merge tags between steps, inbound webhook URLs per automation, and WAIT_FOR_EVENT resume - The **AI_ACTION node** gives automations the assistant's full toolset — a new lead can trigger AI to draft a welcome email, wait, follow up, tag, and create a deal - **Jobs & Ecom automation is wired end to end (2026-09-14):** quote lifecycle, job, and invoice triggers (JOB_QUOTE_APPROVED, INVOICE_PAID, INVOICE_OVERDUE — an invoice-overdue check runs daily) fire from real events; e-com triggers cover orders (placed → delivered, refunds), carts (abandoned — a daily cron fires it — and recovered), waitlists, gift cards, memberships, visit packs, stock levels, bookings (no-show, late cancel, reschedule, no-show fee). The node palette includes jobs actions (create/send quote, create job, schedule visit, update visit status, assign tech, create/send invoice, collect payment, payment link, job report) and e-com actions (update order status, adjust loyalty points, update product, create promo code, create gift card), gated per module - **SMS (2026-09-28):** SMS sending is live via Zernio — the SEND_SMS node, customer notifications (quotes, on-my-way, invoices, reminders), and text follow-ups can be described in content ### Projects - Kanban project management with sub-tasks, checklists, file sharing, time tracking - Client-facing status and approval portals (secure token links, no login needed), two-way messaging, contract e-signature - Deal-to-project automation from won CRM deals ### Newsletter - Signup form on the site, visual corkboard content planning, a 4-agent AI workflow (curator, subject-line writer, composer, spam validator), A/B subject testing, open/click tracking, best-time-to-send analysis — replaces Mailchimp/ConvertKit ### Reports - Automated AI business-intelligence reports (daily/weekly) emailed to the owner: leads, deals, activity, calls, chats, content, analytics — with AI recommendations ### Media Creation - AI images (up to 4K), natural voiceovers, stock media search/download, real-time web/news/local search — all through conversation, stored in One Gallery ### Video Generation - Inline: describe a video in chat; the AI writes it, generates voiceover and images, and renders it - **Media Studio** — a multi-stage pipeline turning one text idea into a complete multi-scene video (planning, assets, code, rendering, QA, final cut) - **7 template styles** (default, cinematic, gridcraft, matrix, mosaic, nightfall, spotlight) — each a complete visual language with its own layouts, transitions, fonts, and data-viz/chart components; the planner picks per video or the client locks one - **Iterative quality loop** — every scene is rendered, scored by a multimodal QA agent that watches the actual video (Nemotron Omni), fixed, and re-rendered in a ratchet (up to 3 passes); an LLM code reviewer catches layout/asset bugs before render; batch failure patterns feed back into prompt evolution - **Styled captions & music** — word-by-word karaoke, Hormozi-style, or phrase captions burned in with brand accent colors (plus .srt sidecars); background music beds; 16:9 and 9:16 outputs ### GBP Reviews (Google Business Profile) - Reviews synced automatically, AI sentiment analysis, auto-drafted replies through human approval, negative-review alerts - Competitor tracking with AI competitive-intelligence reports (strengths, weaknesses, opportunities, recommendations) ### Website Analytics - Privacy-first (Umami-based): traffic, sources, geography, devices, real-time visitors — no cookies, no GDPR banners, no third-party tracking; the AI answers analytics questions in chat ### Knowledge Base & Wiki (auto-generated) - Upload any document (PDF, DOCX, TXT, MD, CSV, XLSX) to an agent's knowledge base — it is chunked and embedded automatically, and the chat and voice agents answer from it - **Every uploaded document also generates a wiki article automatically** — a second, structured knowledge layer the agents search alongside the raw documents; no user action needed - The FAQ bot, the AI assistant, and the voice agent each have their own knowledge base and wiki; wiki articles are human-editable ### Online Selling — the Commerce engine (Shop module) One commerce engine, four kinds of selling. Each site can run multiple **typed catalogs**, and a business can mix them — a tour company that also sells merch and event tickets gets three catalogs on one site, one admin, one loyalty program: | Catalog type | What it sells | How it fulfills | |---|---|---| | **Products** | physical goods | delivery / pickup (delivery zones with fees and order minimums) | | **Services** | bookable services (salon, clinic, tours) | appointment checkout with bookable time slots and per-slot capacity | | **Menu** | restaurant/café menu items | pickup, delivery, or dine-in (table number) — order-ahead with tips | | **Tickets** | dated/capacity events (tours, workshops, classes) | seat-counted slots per event | - **Restaurant online ordering** — sectioned menus, item options (size, add-ons, prep choices) with server-priced modifiers and required-pick enforcement, pickup/delivery/dine-in at checkout, ASAP or pick-a-time order-ahead bounded by business hours, tips built into checkout - **Service & event bookings** — slots derived from business hours and slot length, capacity per slot (one chair or 12 tour seats), timezone-correct including daylight-saving shifts, overbook protection (a full slot simply blocks), and cancellations that automatically release the slot and restore stock and points. Full slots and sold-out events offer a **waitlist** — the customer joins in one step instead of walking away, and claims the spot when a cancellation frees it - **Payments — Stripe Checkout with the client's own account** (fully live and E2E-tested): money flows directly to the client's Stripe account — the platform never touches funds, which fits the ownership story. Card checkout on the client's site; webhook-confirmed payment auto-verifies the order, emails the receipt, and pays referral rewards. Cash-on-delivery remains available; both can run side by side - **Loyalty, referrals, promos** — points per dollar (rates configurable per client), redemption at checkout, referral bonus on a referred customer's first order, promo codes (percent / fixed / free delivery), delivery zones with fee + minimum order - **Gift cards, visit packages, memberships** — sell gift cards on the site (card-paid, code-based balance, redeemed at checkout with a full transaction log), **visit packages** (prepaid bundles of appointments — a season of treatments booked and paid upfront), and **memberships** (recurring plans, monthly/quarterly/annual: member discount percent, free visits per period, priority booking, free add-ons) — all through the same catalogs, checkout, and the client's own Stripe account - **Orders from anywhere** — the storefront on the client's site, or conversationally: the FAQ bot and the voice agent both have the catalog (the assistant's full shop toolset is 39 tools; the public FAQ-bot subset covers browse, order, email-verified order lookup, delivery zones, open slots, and waitlist join; the voice agent can do all of that out loud), so a customer can order or book by chat or by talking to the site's voice agent - **Operations** — orders dashboard with schedules for bookings, print-ready driver manifests/packing slips, drag-drop product image and video uploads, stale-order auto-expiry (restocks and releases slots), shopper accounts with email verification, product schema markup for SEO - **Enabled per client on request and set up by us** — an example of "we build custom tools for our clients' trades." In content, present it as: "if you sell things — products, food, bookings, tickets — we build the ordering into your site. Ask." ### Jobs & Estimates — the field-service module (INCLUDED in $497/mo) The operational loop every service business runs, executed by the AI: **Quote → Job → Schedule → Invoice → Payment → Review request.** This module is the platform's flagship wedge — competitors (Jobber, Housecall Pro, ServiceTitan, Workiz) charge per seat and gate reviews, e-signature, and pipelines behind paid add-ons; ours is included with the website, the content engine, and the CRM. Never sell it as an add-on. - **AI-drafted quotes from the call** — from a voice-call transcript or chat thread, the assistant proposes a line-item quote (services, materials, quantities, tax, valid-until date); the owner approves from their phone. THE wedge: nobody else closes conversation → quote - **Quotes customers approve in one tap** — public no-login page (mobile-first) with good-better-best optional lines that update the total live, typed-name e-signature, "Request changes" that writes back a comment, and **viewed-tracking** ("Sarah opened it at 2:14") — viewed is a status the owner can't un-notice. Quote statuses: DRAFT → SENT → VIEWED → APPROVED / CHANGES_REQUESTED → … EXPIRED / DECLINED - **Approval creates the job automatically** — approved quote becomes a job card on the Jobs board (kanban: Scheduled → En Route → In Progress → Done → Invoiced → Paid + Cancelled), with everything Projects already does inherited: checklists, comments, before/after photos, time tracking, client portal - **Scheduling** — day/week calendar, drag-drop visits with time windows, color-coded by tech, filter by tech/week. One job, many visits — multi-day jobs are just more visits - **My Day (the tech's phone view)** — today's visits, big **Start / On My Way / Finish** buttons, job details, photo upload, notes. Each tap fires the matching customer notification (scheduled — re-sent automatically if the time or tech changes — on-my-way, finished, payment receipt, review request) - **Invoices that collect themselves** — pre-filled from the quote or job, public pay page (no login) with card payment via the client's own Stripe account, tips, receipt email, and automated day-3/7/14 reminders the owner can suppress per customer. Quote deposits are collected at approval the same way - **The review engine** — after completion (or invoice paid), the AI drafts the review request, the owner approves, the Google review link goes out. Included — this is the anti-Jobber headline ($0 vs their add-on pricing) - **Conversational ops** — 12+ assistant tools: "what's on today?", "has Sarah viewed the quote?", "which invoices are unpaid?", "draft a quote for yesterday's call", "move the Chen job to Thursday" — and 19 job/invoice automation triggers (quote lifecycle, job events, INVOICE_PAID, INVOICE_OVERDUE, …) plus seeded recipes (quote follow-up nudge, invoice reminder sequence, review request) - **Status note for agents (2026-09-10):** quotes, board, calendar, My Day, notifications, invoices, and Stripe payment collection are built (quotes/calendar/My Day shipped first; invoices & payments are the newest phase — code complete, rolling out). Customer notifications go out by email and SMS (SMS live via Zernio as of 2026-09-28). In copy: describe the loop confidently, and say "everything included" not "everything shipped today" if pressed on timelines ### Meetings, Video Calls & AI Notes — ABS Bookings + ABS Meet + the Notetaker (included; enabled per site by us) The platform's own scheduling-and-meeting stack, shipped 2026-09-16 and live end-to-end: a native cal.com-style booking system, self-hosted browser video meetings, and an AI notetaker — all on infrastructure we own, replacing the third-party scheduler we used to embed. No per-meeting SaaS fees, no booking data in someone else's cloud. - **Native booking pages on the client's own domain** — unlimited meeting types, each with its own duration, slot length, buffer, minimum notice, booking window, and daily cap; a weekly availability editor ("same as business hours" as the default); auto-confirm or manual review. The public page walks the visitor: meeting type → optional questions → date and time → details and notes → confirmed. Timezone-correct and daylight-saving-safe. - **Question funnels that write into the CRM** — admin-configurable questions per meeting type (text, select, phone, date…), answers stored on the booking and mapped into contact/deal fields; conditional logic supported. For realtor sites, a special "listing" question type turns into a live "Which property is this showing for?" dropdown. - **Every booking is a lead** — the moment a slot is reserved, the CRM gets the contact, a deal, and an activity (source `booked_call`); the owner gets the same instant alerts as any other lead, and automations fire on booking made/rescheduled/cancelled. - **Attendee self-service** — confirmation email with an add-to-calendar file, a personal link to reschedule or cancel (no login), T-24h and T-1h reminder emails — video reminders include the join link. Rescheduling resets reminders automatically; no-shows and completions tracked. - **Locations: phone, video, in-person — or let the visitor choose** — phone numbers revealed only after confirmation; in-person shows the address with a map link; video meetings get a branded room on our own meeting platform. - **ABS Meet — video meetings on our own infrastructure** — browser-based meetings (screen share, chat, up to 16 participants) running on the same self-hosted LiveKit server as our voice stack, live at meet.aibusinesssites.com; every VIDEO booking gets its own branded room link automatically. Unlimited meeting minutes — there is no meter running. - **The AI Notetaker — meeting notes without a per-seat subscription** — a notetaker agent joins every platform video meeting automatically: live captions in the room, a speaker-attributed transcript with timestamps, and when the meeting ends an LLM writes the summary, key points, and action items. The booking auto-marks COMPLETED, the summary lands **in the CRM as an activity on the lead**, and the "Call Notes & AI Summary" panel lives right in the bookings inbox. The angle: Otter.ai/Fireflies charge monthly per person for notes that stay in their app — ours is part of the platform and the notes land where the deal lives. (Zoom-fallback meetings are not transcribed; never claim notes for those.) - **Bookings by conversation** — the website FAQ bot and the voice agent can check availability and book meetings; the assistant has a full meetings toolset ("what meetings do I have this week?", "book Sarah a strategy call Thursday"). Realtor voice agents can even book a showing against a specific property. - **Admin at `/admin/bookings`** — four tabs: Types (CRUD + availability + hosts + questions), Inbox (confirm/reschedule/cancel/complete/no-show + admin notes + the linked CRM record), Meetings (history + the Call Notes & AI Summary panel), Analytics (booking volume, no-show and completion rates). - **Rollout status note for agents (2026-09-19):** live on our own product sites today; on client sites it's **enabled by us when the business books meetings** (it's an included platform module, not a paid add-on — but it is provisioned per site, so say "we'll set up your booking pages," never "it's already on your site"). ### Realtix — the real estate module (add-on, provisioned by us) Real estate is the first industry that gets its own ready-made module on the platform — branded **Realtix** (realtix.ca). Two ways it's sold, one engine underneath: 1. **Standalone (realtix.ca):** a done-for-you AI platform for individual realtors and small teams — personal-brand site, follow-up, listing tools, reputation — sold the way ABS sells, priced for real estate economics in CAD: **$1,997 setup + $697/mo**, with AI Receptionist (+$279/mo) and Social Content (+$419/mo) add-ons. The Realtix marketing surface never references AI Business Sites — a realtor experiences it as its own product. 2. **As an ABS add-on:** any AI Business Sites client in real estate can have the module enabled on their site. **Priced per client by the team** (no public ABS price — "ask us about the real estate module"). It's a module we provision, not self-serve. **What the module does (all built and E2E-verified 2026-09-18/19):** - **Listings** — the agent's active listings live on the platform: facts, photos, status; each with a **public listing page on the client's site** (photos with disclosure badges, description, published video tour, and a Book-a-Showing button that pre-selects the property). - **AI virtual staging (the flagship)** — upload an empty-room photo, pick a style (modern, warm minimal, family, investor-loft), get a staged room back in seconds. Every output carries a **"Virtually staged" disclosure band baked in server-side — it cannot be skipped or toggled off**, which is the defensible position under REALTOR Code Articles 13/15. realtix.ca's hero runs this live — a visitor can upload a room and watch it staged (that demo books us leads daily). - **Photo enhancement** — sky replacement, window pulls, straightened verticals, twilight exterior conversion. Guardrails enforced at generation time: no removing structural defects, no altering apparent dimensions — brightening is fine, misrepresentation is not. - **Listing descriptions** — one pass produces the MLS-length description, a longer web version, and a social caption, with accuracy rules (no invented features, no hype filler). - **Listing video tours** — the agent's uploaded photos become a narrated cinematic tour (narration is grounded in the generated description, so the video can never contradict the copy), with synced captions — **the agent reviews it before it publishes.** - **Neighbourhood Intelligence Report** — enter a listing address, get a researched, **cited PDF** the agent can hand to buyers: schools, parks, amenities, and more — every claim carries a source and a verified date. No crime data, no school rankings (deliberately — steering exposure), no stale "events this weekend" (annual/recurring only). One research pass feeds the PDF, the listing page, social posts, and the FAQ bot's knowledge. - **Seller Activity Report** — a weekly client-facing PDF with only real, measured numbers: showings booked, open-house sign-ins, enquiries, media produced, days on market, and data-derived next actions. - **Listing collateral, one click** — branded **feature sheet** (PDF), the pre-listing-appointment **presentation** (the agent supplies pricing strategy + comps from their own MLS access; we never source MLS data), and **sign-rider QR codes** (listing and open-house variants) that scan to the public listing page. - **Open-house sign-in** — QR/tablet page with CASL-consent capture; every sign-in becomes a CRM lead with the listing tagged, fires the agent's automations, and counts in the Seller Activity Report. - **Buyer calculators** — mortgage and land-transfer-tax calculators on the client site (verified math, including Toronto's municipal LTT) — always-on SEO magnets that capture leads. - **Showings book themselves** — native booking with a live "Which property?" dropdown resolved from the site's active listings; bookable from the website, from the FAQ bot in chat, **or by phone — the voice agent matches the caller's property, picks an open slot, and reserves it**. Every showing is tied to the listing for the seller report. - **Self-serve both ways** — the `/admin/realtix` workspace (listings table → per-listing everything) or just ask: **13 realtor tools** for the assistant ("list my listings", "stage this room", "generate the description"), public listing tools for the website FAQ bot, and showing booking on the voice agent — every surface shows realtor tools only when the module is on. **Hard boundaries (never cross in content):** no MLS/IDX feeds or property search — ever; no crime scores; no e-signature or forms; staged and enhanced photos are always disclosed; and paid leads are a **flat fee per lead or per territory** — never commission, referral percentage, or closing-fee language. Quotas exist as anti-abuse guards only — marketing says bundled (staging is sold as bundled-unlimited on realtix.ca; never quote internal quota numbers in client-facing copy). ### Hidden Gems — built, under-marketed (lead with these in content) - **Sub-agent delegation** — up to 5 parallel research workers, visible live; the angle is "a team lead dispatching work, not a chatbot answering a question" - **Browser automation** — the assistant navigates real websites, clicks, fills forms, and extracts data ("check my competitor's pricing page") - **Code sandbox** — it writes and runs code when a request needs real computation; drop a CSV, ask "which service made the most per hour," get a calculated answer with the chart - **MCP support** — clients can plug external tools and APIs into their assistant using the industry-standard protocol - **Lead webhook ingest** — a per-client URL that connects any external form to the CRM: dedup, rate limiting, branded auto-responses, live test + log panel - **Scheduled AI tasks & self-serve report agents** — "AI employees on a schedule" (e.g., a weekly competitor report every Monday at 8am), sold as a quiet superpower of the Reports module - **Order by phone or chat** — the voice agent and FAQ bot can take real orders and bookings from the client's catalog; "a customer can order by talking to the website" is a demo-stopper - **The AI drafts the quote from the call** — receptionist answers, transcript lands, assistant proposes line items, owner approves from a phone; the full jobs loop (quote → job → invoice → review) runs on autopilot - **Fact-checked comparison pages** — a validation pipeline (deterministic price verification + claim-by-claim grounding audit + repair loop) that no website builder offers; "our content engine won't publish a price it can't source" is a trust story - **The client's own Stripe account** — for both the store and job invoices, money never touches us; "you own the revenue relationship too" - **The notetaker closes the meeting loop** — the video meeting ends and the summary, key points, and action items are already on the CRM record; "the call is summarized before you're back at your desk" — no per-seat notetaker subscription - **Video meetings with no meter running** — self-hosted meeting rooms, unlimited minutes, content never leaves our infrastructure; a booking link and a branded room are the same thing - **The live staging demo books leads by itself** — realtix.ca's hero stages a visitor's own room photo after an email gate; it's the most-asked-about demo we have and a working example of "the site captures leads while you sleep" - **One research pass, five outputs (real estate)** — a single neighbourhood-research run feeds the buyer PDF, the listing page, social posts, the FAQ bot, and the voice agent — the content engine pointed at one address - **The SEO team files a weekly report** — rank movers, AI-citation share-of-voice vs competitors, clean traffic, what it did, next week's plan — proof of work landing in the inbox every week; "we keep you by doing the work" made visible - **The social system researches before it writes** — viral-outlier reports, mined hook patterns, and per-platform performance feed the strategist; posts are evidence-driven, and the client sees *why* Tuesday is a trend post - **Outreach copy that rewrites itself** — champion/challenger message variants compete on real reply data; a nightly researcher proposes one mutation, the judge gates it, and winners take over — "the campaign gets better while you sleep" --- ## 7. The Add-On Modules (sold separately) > **Note for agents: SEO is NOT an add-on.** The SEO Growth Engine (§6) is bundled into the $497/mo at PRO quotas — always present it as included, never priced. The four paid add-ons are Lead Gen, Outreach, Social Content, and AI Receptionist — unchanged. ### Lead Generation — $149/mo AI B2B lead discovery: campaigns by niche × city. Google Maps scraped through a **Cloudflare edge-browser fleet** (fresh egress IPs per session, 10-browser pool, no proxy management — a Go-scraper + residential-proxy path remains as fallback); website enrichment waterfall (direct fetch → Firecrawl → headless browser); **6-step email discovery** ending in vision extraction from screenshots (catches emails embedded in images); contact-form detection; ~70-field lead records including **GBP review-reply intel** ("responds to reviews" / "never responds — pain point" — feeds outreach personalization); AI business-intelligence summary per lead; deduplication; CSV export. ### Outreach — $229/mo The self-optimizing outbound engine, three lanes: - **Cold email** — LLM-personalized messages (Hook → Signal → Value → CTA framework fed by the lead's business summary + GBP intel), an AI judge scoring every message (auto-approve ≥0.85, auto-reject ≤0.3, human queue between), domain warmup, Brevo delivery with open/click/reply/bounce tracking, CAN-SPAM footers + one-click unsubscribe, suppression lists, per-lead tracked reply addresses, and AI reply classification that promotes **interested** replies into CRM contacts + deals automatically - **Contact forms** — a browser agent that fills contact forms: a **deterministic fast-fill path first** (field mapping by autocomplete/type/labels, ~30–60s, zero LLM cost, false-success detection), escalating to a **vision browser agent on Cloudflare edge browsers** for captchas, unmappable fields, and multi-step forms; CapSolver cracks reCAPTCHA/Turnstile/hCaptcha; screenshots every step; each submission carries a tracked reply address so form replies are attributed back to the lead - **Self-learning (auto-research)** — the system improves its own copy from reply data: message strategy variants run **champion-vs-challenger** under an epsilon-greedy bandit (~25% of sends go to challengers); a nightly researcher beat reads the results and sample replies, proposes ONE mutation of the champion (hook, tone, length, CTA — single-variable, like a careful experiment), dry-runs it through the judge, and rotates it in; a scored metric (orders ≫ interested replies ≫ clicks) promotes winners and kills losers; every decision lands in a research journal on the campaign's **Experiments** tab. The few-shot libraries close the long-term loop — every human approve/edit/reject becomes a generation example, so the system converges on the client's voice over time - **Auto Outreach** — the always-on mode (needs Lead Gen + Outreach both): continuous niche × city discovery feeding daily outreach under per-channel daily caps, proxy-health auto-pause/resume, warmup — a campaign that never stops ### Social Content — $299/mo The **Social Content Factory 3.0** — a multi-agent LangGraph pipeline plus a daily shared-GPU render that plans, writes, produces, judges, and publishes real social content on autopilot. Rebuilt 2026-09-21/22 (audit `docs/SCF_AUDIT_2026-09-21.md`, build spec `docs/SCF_V3_PRD.md`): - **12 platforms, 34 content types** — Instagram (images, carousels, reels, stories), TikTok (UGC/tutorial/story/trend videos + photo carousels), LinkedIn (text, document PDFs, articles, video), Facebook (single + multi-image, video, links), X (tweets, threads, images, video), YouTube (long-form multi-scene) + Shorts, Reddit, Threads, Pinterest, and Google Business posts — each platform carries its own schema, constraints, and a section of the playbook the writer reads - **Auto-posting** — the client connects accounts once (Zernio) and approved posts publish themselves on a staggered best-time schedule (derived from the client's own performance data); threads publish as real threads; first comments attach where platforms reward them; a unified **Engagement inbox** pulls comments/DMs with AI-drafted replies; hourly analytics sync (impressions, reach, engagement rate, followers) feeds back into planning - **Auto-research engine** — 8 report types on their own cadences (trending 3d, news 3d, viral outliers 7d, pain points 7d, hooks 14d, evergreen/daily trends/campaign 30d): the researcher continuously scrapes what actually performs in the client's niche, mines winning hook patterns into a reusable library, tags every finding by funnel stage, and injects it into the strategist, the weekly calendar, and the writer — posts are evidence-driven, not generic. Viral outliers get cross-referenced: "write this topic with the hook pattern that already proved out" - **Self-improving** — hook A/B **experiments** run automatically: variants link to real posts, conclude on impression thresholds, and write winners back into the hook library (losers deactivated); every human approval/rejection trains the few-shot library ranked by real engagement; a **brand-facts ledger** (institutional memory) learns preferences, constraints, and audience truths — surfacing them on a "What we know about you" panel for one-click confirmation; monthly voice-drift detection reports when output drifts from the style guide - **Media production** — Z-Image for art + SenseNova text-rendering for slides/quote cards (render → vision-judge → rework loop until the text is legible), LTX-2.5 video with **real spoken dialogue** (the writer emits shot type, camera move, lighting, the exact spoken words, ambient audio, duration, and negative prompt per scene), **persona spokesperson videos** (a generated, lip-synced character with a Rime voice — clients generate/refine the face, preview the persona on a test clip, and keep a wardrobe of img2img variants), **voiceover mode** (the brand's narrator voice over b-roll, cut to exactly the script length), and **burned-in captions** (word-by-word karaoke, Hormozi, phrase styles in brand colors + .srt sidecars) - **Media QA that actually watches** — a Nemotron Omni judge scores the rendered video itself (subject consistency, artifacts, brand fit, spoken-content match) with a frames+Whisper fallback; media the judges can't verify never auto-approves - **Concept-first approval** — Monday: the week's 7 concepts arrive as a brief email (topic, pillar, *why* — which report or signal drove it); approve-all link or per-slot 👍/👎 reply; free-text replies feed the strategist; Wednesday auto-approve fallback so silence never means an empty week. Posts then pass judge thresholds → auto / post-review / approve-everything modes; pending items get reminders, then escalate, then expire with notice - **The Notes board + client assets** — a shared board where the client (or the assistant by chat — "we're closed the 24th, post about it") drops events, promos, ideas, constraints, questions, and real photos/videos; must-cover notes get slots before their deadline; **real uploaded media beats generated media**; the strategist can ask the client questions back (capped at 2 open). Every used asset/note shows "used in this post" — the feedback loop that keeps clients contributing - **Onboarding wizard** — a resumable 9-step marketing intake inside the module (business → customers → voice → goals → territory → evergreen topics → what's coming → video & persona → media uploads) writing the same records the pipeline reads; also completable conversationally through the assistant - **Quotas that degrade, never blank** — posts/images/videos/GPU-minutes/posts-per-day caps; at a limit, richness degrades in steps (fewer variants → video→image → carousel→single → text → fewer platforms) instead of skipping days, each step logged as a degradation record and surfaced in the digest - **The human surface** — Calendar (weekly plan with per-slot formats + rationale), Gallery, Connections, Brand Profile, Personas (character studio), Research, Performance, Experiments, Engagement, Knowledge Base, Notes, Approvals, Settings — plus a **Friday digest email** that reads like a strategist's weekly note: what shipped, the top post with its hook, what's pending, open experiments, any degradations ### AI Receptionist — $199/mo Dedicated phone number, 24/7 AI call answering from the knowledgebase, appointment booking against real availability (native slots from business hours and capacity — no third-party calendar), caller memory, transcripts and AI summaries logged to the leads inbox, unlimited concurrent calls. Built on the same pipecat real-time voice engine as the included website voice agent — the Receptionist extends it to actual phone calls. ### Relay — the lead-relay engine (platform module, provisioned and priced by us) **Status for agents (2026-09-19):** Relay is productized and part of the public marketing surface — it has its own feature page (`/features/lead-relay`) and may be described in content as a platform capability: the engine that captures, qualifies, routes, delivers, and bills leads for a price-per-lead operation. It is **not a self-serve add-on in the public catalog and has no public price** — it is provisioned and priced per client by the team ("available as a platform module — ask us"). Assigning the module auto-provisions a fully isolated operator workspace for the client's lead business. We run our own two lead businesses on it — **Growth Pros Marketing and Realtix** — which is the proof story ("we built this for our own lead businesses; you can run yours on it"). The marketing framing: **for agencies and businesses that generate and sell leads**, it replaces the tangle of forms, spreadsheets, and manual routing with an audited, prepaid, self-routing pipeline. **What it does** — Relay is the operating system for selling leads by price-per-lead: 1. **Capture** — per-vertical ingest URLs (token-gated) that accept leads from any external source, embeddable multi-step forms with conditional logic and built-in consent capture, hosted landing pages, UTM/gclid tracking, dedupe, per-step funnel analytics, and CSV import (up to 1,000 rows through the full pipeline) 2. **Qualify** — per-vertical field schemas, rule-based tiering (e.g. "employed with $60k+ income = Tier A"), disqualification rules, 30-day phone/email dedupe, geo resolution against a self-hosted reference table of all 941k US ZIPs and Canadian postal codes (with lat/lng) 3. **Route** — round-robin, weighted, or priority distribution between buyers, then weighted rotation between a buyer's own staff/team members (each rep can have their own delivery target, daily cap, and working hours), with caps, schedules, exclusivity (exclusive by default), suppression lists, and prepaid balance enforcement — a buyer whose balance hits $0 stops receiving leads until they top up. Coverage is state/province, postal-code list, or a radius drawn on a map (city search included) 4. **Deliver** — anywhere the buyer wants: straight into the CRM of a client site on our platform, by email, by webhook (bearer/HMAC auth, custom field mapping, success/reject matching, 3 automatic retries), or SMS. Failed deliveries cascade to the next buyer, then can be replayed in one click 5. **Bill & report** — prepaid ledger with per-lead charges, top-ups (Stripe checkout, Airwallex invoice, or manual), return-request workflow with reason codes and exact-price credits, daily revenue reports, delivery success-rate and latency dashboards, and a full per-lead decision trail that answers "why didn't buyer X get this lead?" down to every skip reason **What lead buyers see:** a magic-link buyer portal (no login) with their prepaid balance, delivered leads with full detail, accept/reject on preview reservations, contacted/converted tracking, and return requests. Out-of-hours or capped leads queue and re-route; every decision is logged. Operators also get a public REST API (Bearer keys, scoped read/write/billing) and a route simulator that shows, for any test lead, the tier, geo result, and the per-buyer eligible/skip decision table. **Where it lives:** deep spec in `RELAY_MODULE_PRD.md`; the full 2026-09-18 audit + remediation and wave-2/3 build logs (all P0 fixes verified live) in `RELAY_AUDIT_2026-09-18.md`. Admin area: `/admin/relay` (dashboard with revenue, delivery success, latency, operator switcher, verticals, buyers, leads, route simulator, audit log). Marketing page: `/features/lead-relay`. **Language guardrail (hard, from the Realtix PRD):** paid leads are sold as a **flat fee per lead or per territory**. Never describe Relay or any lead sales as commission, referral percentage, or closing-fee based anywhere in content, copy, or conversation — broker-referral framing is restricted professional activity in both the US and Canada. Also never quote a Relay price without the team (there is no public price), and never describe it as self-serve. --- ## 8. Messaging Pillars 1. **Done for you, not software to learn.** We set everything up — website, prompts, automations, CRM — and we manage it. The client runs their business; the system runs the rest. 2. **The website is the business.** Not a brochure — a system that answers, writes, sells, follows up, and remembers. It takes orders, books jobs, quotes the work, and collects the money. 3. **One price, everything included.** $497/mo with the setup fee currently waived (standard $1,497 setup). No tiers, no feature gates, no per-seat fees, no "reviews add-on." Jobs, quotes, invoicing, online selling, comparison pages, the SEO Growth Engine — all included. (Only the four outbound add-ons are extra.) 4. **You own everything.** Code, content, data, domain — and your own Stripe account: payments flow straight to you. No lock-in — "We keep you by doing the work." 5. **Fast.** Live in 7 days from kickoff, with 85+ pages. 6. **Real AI, visibly working.** Live agent feeds, confidence scores, human approval — transparency is the product. "It's not a chatbot writing a blog post — it's a production pipeline" (12 specialized agents for content). 7. **A team, not a tool.** The assistant delegates to parallel sub-agents; the client watches their AI workforce work in Mission Control. 8. **The office loop, closed by AI.** The call comes in, the AI drafts the quote, the customer approves it online, the job lands on the calendar, the invoice gets paid, the review request goes out. Field-service apps charge per seat and gate this behind add-ons — we include it. 9. **Free is only free if your time is.** The honest counter to DIY and open-source. 10. **Meetings, video, and notes on our own stack.** Booking pages on the client's own domain, self-hosted video rooms with unlimited minutes, and an AI notetaker whose summary lands in the CRM — replacing the scheduler subscription, the per-seat notetaker, and the metered video call in one included system. 11. **Industry depth when the trade needs it.** Real estate ships as a ready-made module — listings, disclosed virtual staging, narrated tours, cited neighbourhood reports, showings bookable by phone — and lead-based businesses get the Relay engine. "We build custom tools for our clients' trades" now has shipped proof. **The learning-curve insight (use in all content):** Our target customers are scared of AI — not because they don't want it, but because they're scared of learning another software. Most use Jobber or Housecall Pro and struggle with the complexity. The pitch isn't "we have the same features" — it's "you never learn anything. You talk to it." The AI is the interface; the dashboard is just for review. Every feature has a conversational entry point: "quote the Smith job" instead of navigating a quote builder. This is the fundamental difference from competitors who bolt AI onto existing software — we make AI the primary interface and the UI the fallback. **Primary conversion goal of all content and conversations:** get the prospect to start their build — book a demo or consultation (homepage CTA: **"Start Your Build"**). ### Voice & tone - Confident, warm, plainspoken. Short sentences. No jargon walls, no hype, no "revolutionary" filler - Honest about what AI does and doesn't do; the human stays in control - Numbers and specifics over adjectives ("85+ pages in 7 days", "14 pieces a month", "$199/mo receptionist") - Never disparage clients' technical ability — the pitch is "you shouldn't have to," not "you can't" ### Never say - Old tier names, legacy plan structures, or any SaaS-style plan comparison (they no longer exist — one price + add-ons) - That phone answering (the dedicated-number AI Receptionist) is included in the $497/mo — it's the add-on. The website's embedded voice agent (browser-based, no phone number) IS included. - Guaranteed rankings, guaranteed lead counts, or guaranteed timelines beyond "live in 7 days from kickoff" - That the client must write content, learn prompting, or manage servers — they never do - That the jobs module or any part of it costs extra — Jobs & Estimates is included in the $497/mo. - That the store/commerce module ships automatically with every build — it's built in when the client sells something ("if you sell things, we build the ordering in") - A public price for Relay or for the Realtix ABS add-on — both are quoted per client by the team ("ask us"). Relay may be described as a platform capability (it has a feature page), but never as self-serve, and never with a price. And never use commission/referral-percentage language for any paid-lead sales — flat fee per lead or per territory only - Meeting **recording** (not built — the notetaker captures transcript, summary, and action items, not video files) or AI notes for **Zoom-fallback** meetings (the notetaker works in our own meeting rooms) - Any MLS/IDX, property-search, crime-score, or e-signature capability for real estate clients — Realtix deliberately never does these - That booking pages, video meetings, or realtor tools are already live on a specific client's site — modules are enabled per site by us; say "we'll set it up" - That the SEO Growth Engine costs extra or is an add-on — it is **included** in the $497/mo at full PRO quotas. Never quote the internal $99/$199 standalone tiers on the public offer - "9 social platforms" — the Social Content Factory now publishes to **12 platforms with 34 content types** (Threads, Pinterest, and Google Business posts were added; TikTok photo carousels and Facebook multi-image too) --- ## 9. Objection Handling (approved answers) **"Why not just use free open-source AI agents?"** — The engines are free, but someone still has to build the car: host it, connect it, keep it running, teach it your business. That's a technical project, not a Tuesday. We've already built and babysit the whole thing. **"Is the content just ChatGPT?"** — No. 12 specialized AI agents: one researches, one finds data, one writes, others verify claims, check citations, add schema, and format for SEO. A production pipeline, not a chatbot. **"Do I need to write content?"** — No. We ask about the business once at kickoff; the engine does research, writing, verification, and publishing. Clients can review before publishing but don't have to. **"How fast will I see results?"** — Site live with 85+ pages in 7 days; search results typically improve within 60–90 days as Google indexes. Lead capture works the day you go live. **"What if I leave?"** — Everything goes with you: GitHub repo in your name, full database export, your content, leads, knowledgebase, media. Standard React/Next.js — any developer can pick it up. **"Is there a contract?"** — No. Month-to-month, cancel anytime. Under the current offer the setup fee is waived and your first $497 payment starts the build. **"What if I need something the system doesn't do?"** — Ask. We build custom tools for our clients' trades, folded into the monthly bill rather than big one-time dev fees. We can usually wire in other software. **"What's not included?"** — Only the four add-ons: Lead Generation ($149/mo), Outreach ($229/mo), Social Content ($299/mo), AI Receptionist ($199/mo). Everything else is included. **"I already use Jobber / Housecall Pro / ServiceTitan."** — Then you're paying per seat and for add-ons (reviews, e-signature, pipeline) — and you still had to buy a website somewhere. Here the quote-to-invoice loop, the reviews, the CRM, the website, and the content engine are one included system for one flat price. And our comparison pages are live at aibusinesssites.com/compare if they want the honest breakdown. **"Can customers actually buy/book/pay on the site?"** — Yes. If you sell products, we build the store; if you run a restaurant, online ordering with pickup, delivery, dine-in and tips; if you book services, appointment booking with real availability; if you run events, ticketed seats. Card payments run through your own Stripe account — the money goes straight to you. **"Does it do quotes and invoicing? I'm a contractor."** — Included. The AI drafts the quote from the call, the customer approves and signs it online, the job goes on your calendar, the invoice goes out with a pay page, and the review request follows payment. That loop is the Jobs & Estimates module — part of the $497/mo, not a per-seat subscription. --- ## 10. Content Guidelines (for article, social, and conversation agents) - **Anchor every piece to the offer:** the $1,497 done-for-you custom build, the $497/mo fully managed platform (AI assistant, CRM, chatbot, SEO content engine, automations, reports), the add-ons, or the setup-training-and-support model - **End toward the conversion goal:** start the build / book a demo - **Buyer's-guide framing, not competitor bashing:** "What to look for in an AI website builder", "Are DIY website builders enough for a small business", honest "limitations of X" / "alternatives to X" pieces are fine — the angle is switching to something better managed - **No fake numbers.** Use only figures from this brief (85+ pages, 7 days, 14+ pieces/month, 12 content agents, 250+ tools — 369 tool definitions, 12 social platforms / 34 content types, 49 node types / 69 trigger types, prices). New-module facts you may use: jobs module included in $497/mo; quote → job → invoice → review loop; online approval with e-signature and viewed-tracking; day-3/7/14 invoice reminders; 10 comparison pages/month; Stripe Checkout into the client's own account; 4 catalog types (products, services, menus, tickets); gift cards, visit packages, and memberships sold through the same checkout; waitlists on full slots and sold-out events; 1200×630 featured images; 12+ jobs assistant tools; 19 jobs/invoice automation triggers; 39 shop tools (assistant's full set). Meetings/video/notes facts: booking pages on the client's own domain; T-24h and T-1h reminder emails; add-to-calendar files; self-service reschedule/cancel by link; video meetings up to 16 participants with screen share and chat; self-hosted rooms with unlimited minutes; speaker-attributed transcripts with AI summary, key points, and action items; notes land in the CRM on the lead; bookings by chat and voice. Realtix facts: one description pass → MLS + web + social; staging styles (modern, warm minimal, family, investor-loft); automatic "Virtually staged" disclosure on every output; cited Neighbourhood Intelligence Report PDFs; weekly Seller Activity Report; one-click feature sheets and listing presentations; sign-rider QR codes; open-house QR sign-in into the CRM; mortgage + land-transfer-tax calculators; showings bookable by website, chat, or phone; realtix.ca runs a live staging demo on its homepage. Relay facts: 941k-row self-hosted geo table; tiering, dedupe, exclusivity, caps, schedules; prepaid per-lead billing with returns and credits; no-login buyer portal; webhook/CRM/email delivery with 3 retries; a per-lead decision trail on every lead. SEO facts: included in the $497 at PRO quotas (2,000 tracked keywords, 100 briefs/mo, 150 AI-citation checks/wk, 50 page rewrites/mo, 2,000 rank checks/wk); weekly measure→target→edit→publish→report loop; Google/Bing ranks + AI-citation share-of-voice across ChatGPT/Perplexity/Google AI Mode/Gemini/Brave; bot-filtered clean traffic; cannibalization guard = one URL per intent cluster; every edit versioned and revertible; autonomy dial OBSERVE→FULL_AUTO. Social facts: 12 platforms / 34 content types; auto-posting via connected accounts on best-time schedules; 8 research report types on cadence; hook experiments that conclude and write back; brand-facts memory with client confirmation; personas + voiceover + burned captions; concept-first weekly approval by email reply; quotas that degrade instead of blanking. Outreach facts: champion/challenger self-optimizing variants (nightly researcher, judge-gated mutations, scored on orders ≫ interested replies ≫ clicks); deterministic fast-fill then a vision browser agent on Cloudflare edge browsers; CapSolver for reCAPTCHA/Turnstile/hCaptcha; tracked per-submission reply addresses; few-shot learning from every human decision. Video facts: 7 template styles; iterative QA ratchet (render → score → fix → re-render, up to 3 passes); karaoke/Hormozi captions. Never quote internal quota numbers (staging/reports/etc. are marketed as bundled; the caps are anti-abuse guards, not offers). - **Never** reference legacy tiers, promise guaranteed rankings, or title content as a review/ranking of named competitor products - **Never** name Cal.com, Calendly, or GoHighLevel as integrations — booking and ordering are platform-native; the formal external connection is the webhook ingest URL, webhook tools, or MCP - Good recurring themes: missed-call/voicemail loss, follow-up speed, content consistency, review management, owning your assets, one dashboard vs six subscriptions, the 7-day build, month-to-month confidence — plus the new module angles: per-seat software fatigue (trades paying Jobber/Housecall Pro extra for reviews and e-signature), quotes that never get answered (the day-3 nudge), "when will you be here?" calls (on-my-way updates), restaurant online ordering pain, "customers can order by talking to the website", fact-checked vs/alternatives content, Google Discover-ready images, the per-seat notetaker tax (Otter/Fireflies) and the metered video call, "the meeting notes itself into the CRM", back-and-forth email ping-pong to book a call (native booking pages), empty-room photos costing listings (virtual staging), the listing-day-one deliverable (cited neighbourhood reports), showings booked by a phone caller talking to the AI, and "we run our own lead businesses on the platform" (Relay dogfooding) --- ## 11. The Marketing Site — Page Inventory (aibusinesssites.com) The live marketing site IS the demo — every system it sells is running on it. What exists (post 2026-09-14 sync): - **Pillar pages — `/for/[slug]` (6 live):** Restaurants, Salons & Spas, Med Spas, Event Companies, Online Stores, Home Services. Each pairs a niche narrative with **live example components** — the actual ordering / booking / ticketing / storefront / quote-approval surfaces, dressed for a sample brand (not screenshots) — plus the concept link, the honest comparison links, the numbers, and FAQs with schema. Single source of truth: `src/lib/pillars/registry.ts` (copy) + `src/components/pillars/` (components). Hub at `/for`. - **Industry pages — `/industries/[slug]` (1,340 niches):** DB-driven content indexes per niche, now with per-niche LLM-enriched hero copy, a module pitch, proof chips, and FAQs (table `industry_page_content`, generated by `scripts/enrich_industry_pages.py` via the LiteLLM `writer` model — regenerate with `--category`/`--all`/`--force`), plus the comparison grid and a link up to the matching pillar page. Enrichment is per-category: flagship categories first; the rest render generic copy until the script runs on them. - **Use cases — `/use-cases` (136 published, 15 categories):** now includes **Jobs, Quotes & Invoicing** (10), **Online Store & Ordering** (10), and **AI Receptionist — Phone Add-On** (5). Source of truth: `scripts/generate_use_cases.py`; master doc `AI_Business_Sites_Use_Cases.md` is synced to match. The old "101 use cases" number is gone — the current count is 136. - **Feature pages — `/features/*` (32):** ecommerce, field-service, comparisons, content-generation, and the hub are current; voice-agent, faq-bot, automation (49 node types / 69 triggers), crm, and ai-assistant were updated 2026-09-14 (native tools, no third-party calendar claims). **Added 2026-09-19: `bookings` (Bookings & Video Meetings — native scheduler, self-hosted video, notetaker), `ai-notetaker` (AI Meeting Notes), `real-estate` (Realtix — the real estate module), `lead-relay` (Relay — capture, qualify, route, deliver, bill).** All four are in the features hub, the nav dropdown, and the sitemap. - **Feature-page audit 2026-09-22 (stale or missing):** (a) **`/features/seo` does not exist** — the SEO Growth Engine (included, PRO quotas) has no marketing page; also missing from `FeaturesHubClient`, the `HomeHeader` features dropdown, and `/features/add-ons` enrichment; (b) **`social-content` is pre-V3** — still says "9 platforms / 9 agents / Flux images" (real: 12 platforms, 34 content types, Z-Image + SenseNova + LTX-2.5 with speech, auto-posting, research engine, experiments, personas studio, burned captions, concept approval, notes board); (c) **`outreach-automation` predates self-optimizing variants** (champion/challenger auto-research, Experiments tab) and the fast-fill → Cloudflare-edge vision agent form path; (d) **`lead-generation` predates CF Browser Rendering discovery** (edge IPs, no proxies), the 6-step vision email waterfall, and GBP review-reply intel; (e) **`media-studio` says "5 template styles"** (now 7) and references "the Pro plan" (banned legacy tier language); (f) **pricing `AddOnsStrip`** is hardcoded to 4 cards — correct while SEO is included, but `/api/public/pricing` also omits `seo` from its allowlist (verify that's intentional, not drift); (g) **`SimplePricingBreakdown` monthly list** doesn't mention the SEO engine — worth adding a line ("SEO engine tracking your rankings + AI citations, weekly report"). - **Homepage:** System Map now shows 12 nodes (incl. STORE, JOBS, and MEET — bookings, video meetings & AI notes); the tool-replacement ledger lists 20 replaced tools (incl. Jobber, Housecall Pro, ChowNow, Toast, Mindbody, Fresha — plus scheduling-link tools and per-seat meeting notetakers, both replaced by the included stack); Day-in-the-Life includes the quote → approval → invoice → review-request beats; the niche marquee includes restaurants, cafés, bakeries, event venues, spas, salons, florists; pillar links sit under the marquee. - **Concept Lab — `/concepts` (28 demos):** immersive niche homepages; each concept's end-CTA links to its pillar page, and pillar pages link to their concepts. - **Comparison pages — `/compare` (42 published):** fact-checked "alternatives" and "pricing" BOFU pages (ChowNow, Toast, Fresha, GlossGenius, Mindbody, Jobber, Housecall Pro, ServiceTitan, Workiz, Shopify, Wix, …) — link them from niche content wherever relevant. - **Stale-copy note:** any old site copy calling automations "21 node types / 26 triggers" is superseded — the real numbers are **49 node types / 69 triggers** (see §6 Automations). --- *Source basis: platform feature documentation, the OS interface documentation, the live marketing site (homepage, pricing, FAQs), the current pricing/seed configuration, the 2026-09-22 audits — `SEO_AGENT_MODULE_PRD.md` §16 (SEO Growth Engine shipped + E2E-verified, bundled at PRO quotas in the $497 plan), `docs/SCF_AUDIT_2026-09-21.md` + `docs/SCF_V3_PRD.md` (Social Content Factory 3.0 — 12 platforms/34 content types, auto-posting, research engine, experiments, personas, captions, concept approval, notes board, onboarding wizard), `lead-gen-outreach-platform-audit-2026-09-19.md` + `AUTO_RESEARCH_OUTREACH_PRD.md` (CF edge discovery, fast-fill + vision form agent, champion/challenger self-optimizing variants — implemented in `services/abs-outreach/src/services/variant_engine.py`) — and the module PRDs as audited 2026-09-10: `SHOP_MODULE_GENERALIZATION_PRD.md` (commerce engine — phases 0–6 deployed and E2E-tested live), `FIELD_SERVICE_JOBS_PRD.md` (jobs module — quotes/calendar/My Day shipped, invoices & payments built and rolling out), `COMPARISON_CONTENT_TYPE_PRD.md` (comparison generator live in the content pipeline), `FEATURED_IMAGE_SYSTEM_PRD.md` (featured images live on all content types), plus `BOILERPLATE_PUBLIC_UI_PRD.md` (2026-09-13 — P1–P6 complete: white-label jobs quote/invoice/manage/portal/waitlist pages, storefront parity including gift cards, visit packages, memberships, and waitlist join). Modules audited and added 2026-09-19: `CALL_BOOKING_MODULE_PRD.md` §15 (Meet + Notetaker — shipped 2026-09-16, live and E2E-verified: native bookings, self-hosted ABS Meet video, the notetaker), `REALTIX_FINAL_BUILD_PRD.md` §12 (Realtix — rounds 1–5 complete 2026-09-19, E2E-verified, self-serve on UI and every agent surface), and `RELAY_AUDIT_2026-09-18.md` (Relay — 38/38 tests, live E2E, all P0s remediated same-day, waves 2–3 shipped). When facts conflict, this brief is the authority — pricing FAQs and the current plan structure win over older documentation. Do not cite the old "cash-on-delivery only" or "Stripe on the roadmap" shop copy anywhere — Stripe payments are live.*